Reference

Open ace200 Privacy Policy for Account Clarity

ace200 Privacy Policy shows how we handle the details connected with your account, device, login, and wallet activity in Indonesia.

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ace200 Open ace200 Privacy Policy for Account Clarity
ASK ABOUT YOUR RECORDS

Contact Us About Your Data

A clear contact route matters when your account details or payment record do not look right.

Account data request Ask us what personal details are linked to your ace200 account, why they are…
Wallet record check If a DANA, OVO, GoPay, or QRIS reference does not match your account history…
Privacy wording help When a section of this Privacy Policy is unclear, contact us from the account…
HOW WE HANDLE DETAILS

Check Cookies And Account Security

Your privacy choices work alongside the account controls you use each time you sign in.

Account details

We may hold your account identifiers and phone verification status so we can connect a request to the right profile.

Device signals

When you sign in from a mobile browser or desktop, technical signals such as device and connection details can help…

Cookies

Cookies or similar browser storage can remember a session path and help pages work as expected.

Wallet references

Payment references from DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri, or BNI may appear in transaction records.

Retention periods

We keep account, security, and transaction records for as long as needed for the purposes stated in this Privacy Policy…

Changes and access

You can ask us to explain, correct, or review personal details connected with your profile.

Find Privacy Policy Answers

These Privacy Policy answers cover the questions we expect you to ask before opening an account or checking a wallet record. Each response points back to the account, device, payment, and contact steps described on this page, with access depending on local law.

The ace200 Privacy Policy covers account details, phone verification, device and connection signals, cookies, wallet references, support requests, retention, and correction requests. It applies to the information created when you access the account area or use a connected payment path.

Phone verification helps us connect an account request to the correct profile before discussing private records or changing sensitive details. It also supports account security when login activity looks unusual. We use the verification status for the purposes described in this Privacy Policy.

Yes. The Privacy Policy explains that DANA, OVO, GoPay, and QRIS references may be used to match a wallet record with your account activity. Bank transfer and virtual account references can serve the same reconciliation purpose when shown in the transaction history.

When you sign in through a mobile browser or desktop, we may receive technical details such as device and connection signals. These details help us investigate unusual access and protect the account path. The Privacy Policy explains why those signals are used and retained.

You can contact us through the support route shown in your account area and request an explanation or correction. Include the profile detail you believe is wrong. We may require phone verification before applying a sensitive change or sharing account records.

We keep records for the time needed to fulfil the purposes in this Privacy Policy, including account security, receipt checks, dispute handling, and applicable legal duties. The exact period can depend on the record type and the reason it must remain available.

Yes. You can use the support contact shown in your account area from Jakarta, Yogyakarta, or elsewhere in Indonesia. Tell us which Privacy Policy section concerns you. We will explain the relevant account or wallet request path, subject to local law.

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